Privacy Policy

Who we are

DNA Building Group (“we”, “us”, “our”). Email: info@dnabuild.com.au. Address: The Ponds, NSW 2769.

What this policy covers

How we collect, use and protect personal information. We follow the Australian Privacy Act and Australian Privacy Principles.

Personal information we collect

• Contact details: name, email, phone, suburb.

• Project details: service, budget range, timeline, messages.

• Website and ads data: page views, clicks, form submissions, device info, referral source.

• Lead forms: information you submit via our website or Meta lead ads.

How we collect it

• Directly from you via forms, calls and emails.

• Automatically via cookies and pixels (Google Analytics 4, Meta Pixel).

• From advertising platforms when you submit a lead form.

How we use it

• To respond to enquiries and provide quotes.

• To schedule site meetings and deliver services.

• To improve the website and run advertising.

• To send updates or marketing you can opt out of at any time.

Sharing your information

We share data with service providers who help us operate (hosting, analytics, advertising). We do not sell personal information.

International transfers

Some providers store data outside Australia. We use reputable providers and take reasonable steps to ensure appropriate safeguards.

Retention

We keep information only as long as needed for the purposes above or as required by law, then delete or de-identify it.

Cookies and tracking

We use cookies and similar tech (GA4, Meta Pixel) to measure site usage and advertising performance. You can adjust browser settings to limit cookies.

Your rights

You can request access to or correction of your personal information. Contact us using the details above.

Marketing opt-out

To stop marketing emails, use the unsubscribe link or contact us. For ads, adjust preferences on Meta and Google.

Security

We use reasonable measures to protect personal information. No method is 100% secure.

Third-party links

Our site may link to other sites. Their privacy practices are their own.

Contact and complaints

Contact us with questions or complaints. If unresolved, you can contact the Office of the Australian Information Commissioner (OAIC).

Changes

We may update this policy. The latest version will be posted at this URL.

Last updated: 02/05/2025.